Anthony Gallo

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5 Ways to Keep Pace with Online Shoppers

by Anthony Gallo on Apr 24, 2018 3:00:00 AM e-Commerce, Consumer Behavior, Support Services, Trends, Customer Service


For generations, shopping was largely bound by geographic borders. International purchases took time and were complicated. No more: Retail has gone global. That’s a main takeaway from the recently released global UPS Pulse of the Online Shopper study, which captured the changing behaviors and preferences of online shoppers in six markets including the U.S., Asia, Europe, Canada, Mexico and Brazil.

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