Marty Fahncke

Marty M. Fahncke is chief marketing officer at Barton Publishing

Recent Posts

A Teleservices Tale: Dial "M" for Memory

by Marty Fahncke on Feb 12, 2015 3:00:00 AM ERA 25th Anniversary

As part of our “Memory Lane” series commemorating ERA’s 25th anniversary, Barton Publishing's Marty Fahncke shares one of his funniest industry memories.

I started out in the DR business on the ground floor, as a call-center agent taking inbound 800 calls. There is no end to [the] funny stories from callers who called to order, complain, or just talk because they were lonely. But my favorite had to be a caller who was calling to place an order with a unique way of remembering her address:
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