Scott Conti

Scott Conti is senior VP Direct Sales at Merchant e-Solutions and a member of the ERA Payment Processor Committee.

Recent Posts

Selling Online? Here’s the Checkout Conversion Index You Don’t Want to Miss

by Scott Conti on Feb 12, 2016 12:00:00 AM Digital Marketing, e-Commerce, Retail, Support Services

eCommerce is expected to reach a total of $327 billion in revenue in 2016 and according to Forester, will account for almost 9 percent of total retail sales. If you’re an eCommerce merchant, how are you going to get a slice of that pie? Reducing checkout friction and payment processing declines are two of the most important factors to consider.

Digital commerce and the influence of connected devices are changing the way consumers shop and pay. Making it easier for them to buy online can help you save sales and customer relationships, not to mention stay one leg up on the competition.

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[DRTV Forecast] Sunny With a Chance of Fraud

by Scott Conti on Apr 17, 2015 3:00:00 AM DRTV, e-Commerce

The headlines are in and it seems the deep winter freeze transitioning to a spring thaw is not the only welcome forecast. Consumer spending is on the rise, reaping budding opportunities for many businesses. But beware: not every consumer is good for business. The headlines about data breaches and identity theft remind us that credit cards are a valuable—and easily obtainable—commodity. So while U.S. issuers and merchants are gearing up to implement a more secure EMV chip card experience—which only applies to in-person transactions—we are kidding ourselves to think that fraud will be eliminated.

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