Without disputing the vitality of digital, television, and print in any DR media mix, it needs to be reinforced that radio is the one remaining true mass medium; reaching more than 93 percent of Americans each and every week. In many markets, there are often individual stations that easily cume (reach) 10 percent or more of their entire local population.
Given the recent success of e-commerce brands targeting men—from Bonobos to Dollar Shave Club—it’s easy to forget that just a few years ago, few people saw male shoppers as a viable market for e-commerce.
Many traditional retailers—and even those online such as Gilt—have struggled to capture the attention of male shoppers. We saw a huge gap in the marketplace back in 2012 when we started Touch of Modern.
Hey direct marketers and merchants. Stop. It’s not your problem. You can’t solve it. Many of you think the issue with coupons is your issue to solve in order to raise the average sale price. Stop, slow down, and look at one simple fact. More than 70 percent of the U.S. population will not buy your brand without a discount simply because they cannot afford to do so.
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There is an inherent conflict between the companies that market your typical ‘As Seen on TV’ (ASOTV) product and their customers. The companies want to make a profit, of course, while also ensuring their product sells at a rate deemed worthy of staying on the shelf. Their customers want a product that delivers on the promises made in a TV commercial, and they want it for a bargain price.
In the fifth annual Cognizant Shopper Experience Study, we asked 5,300 shoppers for their opinions—and they gave us an earful.