Friday Forecast: Amazon Prime Day Proves the Power of Scarcity

by Colleen Ferrier and Rick Petry on Jul 14, 2017 10:34:06 AM Consumer Behavior, Consumer Impression

It was the day after Christmas when one of your Friday Forecasters started canvassing a table of Jim Shore holiday figurines that were priced at half-off in the cellar at Macy’s. No other shoppers were paying any attention whatsoever to the display until your faithful narrator started setting some boxes aside indicating purchase intent. Soon, like moths to a flame, the table was surrounded by like-minded individuals who engaged in a kind of feeding frenzy, jockeying amongst one another for the remaining spoils.

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Friday Forecast: Direct Marketers: Take Five! (Minutes, That Is)

by Colleen Ferrier and Rick Petry on May 5, 2017 11:40:22 AM Trends, Consumer Impression

Somewhere between half-hour paid programs and shorter length television commercials, there is the minimercial. Also, known as mid-form direct response advertising, these longer advertisements (that are also shorter when compared to paid programs) can range from three to seven minutes.

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Friday Forecast: United Airlines and the Death of Trust

by Colleen Ferrier and Rick Petry on Apr 21, 2017 4:50:44 PM Trends, Consumer Impression, Trust

By now, most everyone is aware of United Airlines mistreatment of Dr. David Dao, who was bloodied and dragged off of a flight by O’Hare International Airport security for refusing to heed airline employee orders to give up his seat. Having taken last week off, your Friday Forecasters are admittedly late to the arrival gate on this topic, which has been steady fodder for pundits, late night comics, and outraged social media warriors. While the incident was indeed shocking, and will no doubt be the subject of armchair quarterbacking in marketing and public relations classes for many years to come, we believe the depth of animus it has ignited is rooted in a deeper truth. United’s actions and the buffoonish response of its CEO Oscar Munoz, have exposed a raw nerve the public has suspected for some time: that airlines such as United really don’t give a sh*t about us.

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Field Report: What People Think of 'As Seen on TV' Brand

by Jordan Pine on Apr 18, 2017 7:34:12 PM Brand Marketing, As Seen on TV, Consumer Impression

I recently learned that the direct-response television (DRTV) industry spent $6.4 billion on advertising in 2016, according to DRMetrix. Of that, $316 million was short-form advertising for consumer products. Put another way: The “As Seen on TV” brand received more than $300 million in advertising support last year. So it’s worth asking: What are consumer impressions of this brand we all share?

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The statements, opinions, and advertisements expressed on the ERA Blog and other online entities owned by the Electronic Retailing Association are those of individual authors and companies and do not necessarily reflect the views of the Electronic Retailing Association.